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Within one hour from notice
of loss, a SERVPRO Franchise
Professional will contact you
to arrange for service.
Within four hours of loss
notification, a SERVPRO Franchise Professional will be on-site to start mitigation services (if necessary).
Within eight business hours,
a verbal briefing of the scope will be communicated to the appropriate person by a SERVPRO Franchise Professional.
*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.
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